
Credit
Bureaus
Effective debt collection starts with
being careful to whom debt is extended.
Credit
reporting agencies or credit bureaus, collect information about consumers'
financial affairs and sell that information to their business members,
such as credit grantors, employers and insurance companies. The
credit bureaus charge annual fees as well as a fee for each credit report
requested by members.
In Canada,
there are three major credit bureaus: Equifax
Canada, NCB Inc. and
TransUnion Canada
Most
national and international creditors, such as banks and department stores,
are registered with all bureaus, so the chances are good that whatever
shows up on one credit report will also appear on the others.
Credit
bureaus obtain their information from three major sources:
1.
Consumers supply information, primarily from filling out application
forms for credit.
2.
Public records provide information on such matters as bankruptcies,
Court judgements, foreclosures and agreements registered with Provincial
authorities.
3.
The major credit grantors and collection agencies send their credit
files electronically to the credit bureau every month, resulting in files
that include the account number, outstanding balance, and a nine point
scale indicating whether a payment was made on time or late.
The
nine point scale is as follows:
0 Too new to rate; approved but not used.
1 Pays (or paid) within 30 days
of billing; pays account as agreed.
2 Pays (or paid) in more than 30
days, but not more than 60 days, or one payment past due.
3 Pays (or paid) in more than 60
days, but not more than 90 days, or two payments past due.
4 Pays (or paid) in more than 90
days, but not more than 120 days, or three or more payments past due.
5 Account is at least 120 days overdue,
but is not yet rated 9.
6. (Code 6 does not exist.)
7 Making regular payments under
a consolidation order or similar arrangement.
8 Repossession (indicate if it is
a voluntary return of merchandise by the consumer).
9 Bad debt; placed for collection;
skip.
The
FICO® score
The
FICO® score, developed by Fair, Isaac (the pioneer in credit scoring)
is a number between 300 and 850. A FICO® score is a snapshot of a
person's credit rating at a particular point in time. The higher the FICO® score the the better the credit rating.
Reporting
Standards
Credit Bureaus share information within a system known as the National
Equifax Network. The network observes strict standards governing reporting
of adverse information and purging of credit
reporting records. The credit bureau must investigate and use its best
efforts to confirm disputed negative information.
A consumer
has a right to full disclosure of the content and the source of any information
on his or her file. The Registrar of Credit Reporting Agencies recognizes
that all complainants consider their
issues to be very serious. For that reason the Credit Reporting Branch
insists that credit reporting agencies and creditors provide prompt and
complete reports to the consumer about adverse credit information.
Credit
Reporting Acts Protect Several Rights of Consumers:
- The Act
applies only to consumer transactions.
- Reports
may be given to a person seeking information only for the purpose of:
extending credit or collecting a debt; a tenancy inquiry employment
or insurance verification under authority granted by a government statute
otherwise, as a direct business requirement.
- Before
a person may obtain a report, she or he must: have the consumer's consent
in writing, or notify the consumer by mailing a notice postmarked at
least three days before obtaining the report.
- If a consumer
is denied credit or has an increased cost as a result of information
obtained in a credit report, the person must be notified promptly by
the person denying credit.
- The consumer
has a right to place a 100 word statement (50 recommended) on the credit
bureau file, to be given to anyone who obtains a future report.
- A consumer
has a right to see the file and has a right to receive a copy of any
report.
Creditors'
Remedies
The action a creditor
can take, in the case of a default on a loan, or money owed for goods
or services supplied, to recover the monies owed to him will depend on
the security the creditor has or the class of creditor he is.
Secured
Creditors
A creditor with
security has the strongest position of any creditor because he has the
right to realize on his security or seize the assets covered by his security
to repay the debt. A creditor may have the following security:
- Mortgage
Foreclosure
is defined as that action that a lender will take to repossess
and sell a piece of property for defaults in mortgage payments.
The usual procedure
is for the mortgage holder to hire a lawyer to commence the foreclosure
procedure. A current valuation or an appraisal of the property
is made to establish the value.
Depending on the equity
in the property or the anticipated shortfall, the lawyer, on behalf
of the mortgage holder, will seek from the court an appropriate
redemption period. i.e. the period of time the court will
establish for which the property will be for sale before the owner
will have to vacate and the time which potentially the mortgage
holder can take control of the property.
If there is a significant
anticipated shortfall the lawyer for the mortgage holder will
argue for no redemption period. If there is anticipated equity
then the owner of the property will ask the court for a longer
redemption period so the property can be sold in an orderly manner
and not as a "fire sale", thus allowing the owner to
sell for as high a price as possible and therefore not suffer
a loss or worse a shortfall. Typically the courts will grant a
6 month redemption period.
Conduct of Sale
is also a key issue. The court can grant conduct of sale to the
owner or the mortgage holder usually dependent on the length of
the redemption period.
When a satisfactory
offer has been received for the property the offer will be taken
to court by the lawyer for the mortgage holder so the court can
approve the sale.
If there is a shortfall
the mortgage holder will look to the owner to make up the shortfall.
-
Debenture
or Security over all the Assets of a Business
The creditor
who has this type of security should consult with a lawyer to ensure
that the correct steps in the realization procedure have been followed.
For example, 10 days notice for repayment must be given before an
Agent or Receiver can be appointed to realize on the security (Section
244 of the Bankruptcy and Insolvency Act). In exceptional
circumstances and with the approval of the court this notice period
can be shortened. This period can also be shortened if the debtor
waives the 10 day notice period.
-
Specific
Security in Conjunction with the Sale of Inventory - Purchase
Money Security Interest (PMSI - pronounced "pimzee")
This
type of security is covered under the Personal Property Security
Acts of the provinces. It is security that a person takes in property,
such as inventory, that secures payment with regard to those assets
of all or part of its purchase price.
This type of security can be realized on but again a lawyer should
be consulted to ensure the proper realization steps have been taken.
-
Specific
Security taken over personal property (i.e. property belonging to
an individual and not a corporate entity) such as a vehicle or furniture
This type
of security is usually realized by utilizing a bailiff to seize the
asset(s). Care should be exercised and perhaps a lawyer should be
consulted to ensure the proper steps have been followed. For example,
in BC, when seizing a vehicle that is personal property (i.e. property
belonging to an individual and not a corporate entity) there is a "Seize of Sue" clause in effect. This has the effect that
the creditor can seize or sue but not both. Therefore, if a vehicle
is seized and then sold and there is a shortfall the creditor cannot
pursue the debtor to make up the shortfall.
-
The Bank
Act has a provision which allows Banks to take inventory as security.
This security also gives the bank the right to collect receivables
that arose because of the sale of that inventory.
-
Assignment
of Book Accounts
This type
of security is usually taken by banks and is security covering the
business's Accounts Receivables.
Commercial
Landlords
Landlords have
special rights granted them by the clauses in the lease they sign with
the tenant and by the laws of their province. For example, in BC the
Commercial Tenancy Act, gives a landlord the right to Distrain or
the seize the assets on the premises for payment of rental arrears. The
landlord's right to seize assets covers all the assets except those assets
secured by certain creditors. A lawyer should be consulted to ensure the
proper steps are taken to realize on a Rent Distraint.
Government
Creditors such as CCRA and Student Loans
Government
creditors have special rights as they are in the enviable position of
being able to get specific collection laws enacted with much more ease
than other creditors.
They
rank before other creditors in the case of commercial debt for arrears
of withholding taxes and collections of GST. In the case of student loans
they have lobbied to have a special draconian law passed so that student
loans, no matter what the hardship is, cannot be erased by bankruptcy
unless the debtor has been out of school for 10 years.
Limitations
Acts - "Statute of Limitations"
NOTE: Please check with a lawyer if the debt in question is significant. The law can change at any time, especially the law affecting the CRA. CRA has the habit of rewriting the law whenever a court decision goes against them.
The
Federal Government and the Provinces have Limitation Acts which provide
a limit on the time an unsecured debt survives. If an unsecured debt is
not collected or payments are not made on the unsecured debt then after
a certain time no legal action can be taken to collect the debt.
A
March 4, 2003 decision of the Supreme Court of Canada, Markevich v.
The Queen decided that limitations applied to CCRA as well as other
Crown proceedings. Section 32 of the Crown Liability and Proceedings
Act and Section 3 (5) of the BC Limitation Act barred collection
of the Federal and Provincial portions of the debt since the debt was
more than 6 years old. This decision was "overruled" when parliament amended section 222 of the Income Tax Act to provide for a 10 year limitation period.
Collins v. Canada, 2005 FCA 1431 CanLII.
Examples
from various provinces and the Federal Government:
- British
Columbia - Section 3 (5) of the BC Limitation Act sets 6
years as the limit for debt.
- Alberta
- The Alberta Limitations Act sets 2 years as the term which is extended
to 10 years if there is a judgement.
- Ontario
- The Ontario Limitation Act 2002, came into force on January 1, 2004. It sets two
years as the term (Section 4). This limitation will be reinstated where the debtor
acknowledges
the debt or makes a
partial payment towards repayment of his debt. If the default occurred prior to January 1, 2004, the creditor will continue to
have 6 years to pursue the claim. However, if the default occurred after January
1, 2004 then the 2-year rule applies.
- Federal
- Section 32 of the Crown Liability and Proceedings Act sets
6 years as the limit for debt.
Unsecured
Creditors
Unsecured creditors
have remedies which go from the relatively inexpensive to the more difficult
and more expensive:
- Dunning
notices and phone calls to the debtor is the first step taken.
The dunning letters get progressively stronger the longer the debtor
goes without making a payment or an arrangement to settle the debt.
It is important to be persistent and consistent in following-up so
the debtor knows he must deal with this issue. Collection efforts
can be persistent but collectors cannot phone at unreasonable hours
or jeopardize the debtor's job by interrupting him or her at work.
- Seeking
a judgement at court, especially Small Claims Court can be effective.
Small Claims Courts deal with small sums of money and are less formal
than regular courts. For example, in BC Small Claims Court can deal
with issues involving sums up to $10,000. It might be prudent for
the creditor to reduce his debt from say $12, 000 to $10,000 in order
to use the facilities of the the Small Claims Court. It is common
that people deal with issues at Small Claims Court without retaining
a lawyer, although a lawyer can be retained if desired.
An action is started simply by filling out a form supplied by the
Small Claims Court and paying a fee. The Small Claims Court will send
a notice to the debtor advising him of the action and asking for a
response. A settlement conference is set. The Small Claims Court encourages
settlement but a judgement can be issued. It is not unusual for default
judgements to be granted. These are judgements on actions which the
debtor did not contest.
News Flash! March 30, 2005 - BC Makes it Easier to use Civil Courts. The BC government is making it easier for people to use the civil courts. Three major changes will take effect on September 1, 2005:
- The upper limit of small claims court will rise to $25,000 from the current $10,000.
- People will be allowed to sue the government in Provincial Court as well as BC Supreme Court.
- A pilot program will test-drive a handful of cost-saving measures in cases in which the claim is for $25,000 to $100,000.
Attorney-General Geoff Plant, who announced the changes at a Press Conference in Vancouver on March 20, 2005, said that approximately one-third of all the files in small-claims court are for exactly $10,000. "That shows that people want to go to that court so badly that they're willing to abandon a portion of their real entitlement to get there," Plant said.
- Realizing
on a judgement can be done by garnisheeing a bank account or seizing
assets, usually with the services of a bailiff.
- Petitioning
the Debtor into Bankruptcy
One purpose of the Bankruptcy and Insolvency Act ("the
Act") is to provide for the orderly and fair distribution of the property
of a bankrupt amongst his or her creditors. The Act provides a mechanism
under which all non-exempt property vests in a bankrupt's Trustee.
It also provides a summary method of inquiry into a bankrupt's property
and affairs to recover assets for the creditors benefit.
-
Generally
speaking, the Act is intended to operate for the benefit of both bankrupts
and their creditors. While the Act is not intended for use as a tool
for collection of individual debts, in certain circumstances that
use is permitted.
WHEN
MAY A CREDITOR FILE A PETITION
TO PLACE A DEBTOR INTO BANKRUPTCY?
A
creditor may bring a Petition for a Receiving Order (i.e. an Order
to adjudge someone bankrupt) where:
- It
is owed over $1,000 on an unsecured basis - to achieve such status,
security may be waived to the extent necessary; and
- There
has been an act of bankruptcy by the debtor within the six months
that precede filing of the Petition.
Acts of bankruptcy include the following:
- fraudulent
conveyances, gifts, deliveries or transfers of property or the
creation of charges thereon in circumstances which would constitute
any such charge as a fraudulent preference;
- the
absenting of oneself from one's dwelling house if done with
intent to defeat or delay creditors;
- the
failure to satisfy a Writ of Seizure and Sale with the result
that it is returned to the Court Registry marked "nulla bona"
or "unable to locate assets";
- the
exhibiting to a meeting of creditors of any statement of assets
and liabilities that shows the debtor to be insolvent or admits
of an inability to pay debts generally;
- the
secreting or removal of assets (or attempts thereat) with intent
to defraud, defeat or delay creditors of any of them;
- the
giving of notice to any creditor that the debtor has suspended
or is about to suspend payment of debts generally; and
- the
failure to pay liabilities generally as they become due.
- An
individual creditor can utilize the Act to Petition someone
into bankruptcy - without proof of failure to pay other creditors
- using grounds (1), (2), (3) and (5) above. Ground (7) above
usually requires proof of at least two other creditors who are
not being paid as agreed unless "special circumstances" pertain.
"Special circumstances" have been held to pertain where there
has been a breach of trust, fraud or near-fraud or (in some
instances) repeated demands for payment and repeated default.
It should, however, be kept in mind that strict proof of both
your unsecured claim and an act of bankruptcy are necessary
to have someone adjudged bankrupt.
-
WHEN
SHOULD A CREDITOR PETITION
A DEBTOR INTO BANKRUPTCY?
In
petitioning a debtor one has to retain a lawyer to prepare the necessary
documents, attend to service and seek the Receiving Order before
the Registrar in Bankruptcy or a Judge in Chambers. The petitioning
creditor must also make arrangements for a Trustee to act and may
be liable for payment of the costs incurred by the Trustee where
realizations are insufficient for that purpose. To avert such a
prospect, arrangements are usually made to limit the petitioning
creditor's obligation to the Trustee to the amount of an agreed "retainer".
Before
deciding to launch a Petition the following should be considered:
- The
existence and amounts of preferred claims that may rank in priority;
(NOTE: the Bankruptcy and Insolvency Act, effective November
30, 1992, did away with the preferred status for statutory creditors
such as Revenue Canada Taxation, provincial and federal government
claims.)
- The
quantum of unsecured claims which may rank pari passu;
- The
occurrence of preferences, reviewable transactions and/or settlements
within the three month to five year review periods prior to
the filing of your Petition;
- Your
receipt of payments beyond the "usual" amounts within the three
months prior to filing of your Petition; and
- The
validity of any security you may hold.
- There
are certain instances where petitions for Receiving Orders are
particularly potent tools. Some of them are the following:
- Where
the debtor has transferred property to another individual
without fair consideration, such as transfer of house to
related party for $1.00, settlement of debt, such as transfer
of RRSP to insurance company or to prefer one creditor over
all others;
- Where
your debtor does not wish to lose a particular element of
his property (a yacht, exotic car, shares in a Company,
etc.) or does not wish his affairs and dealings to be scrutinized
by a Trustee and/or his creditors;
- Where
your debtor anticipates receipt of an inheritance;
- Where
you are dealing with a debtor who needs to be a Director
or Officer of one or more Companies. The interaction of
the Bankruptcy and Insolvency Act and the Company
Act result in such a person ceasing to be a Director
and ceasing to be eligible to be an Officer upon being adjudged
bankrupt;
- Where
you are dealing with a debtor who may lose or have modified
his professional accreditation as a result of being adjudged
bankrupt; or
- Where
your debtor is a person who is always "dealing" and doesn't
wish to disclose his status as an undischarged bankrupt
when entering upon negotiations or where he might lose the
benefit of a particular contract, lease or business prospect
by being adjudged bankrupt.
PROCEDURE FOR PETITIONING OF A CREDITOR
- Letter
of demand stating a bankruptcy petition will be lodged;
- Letter
from lawyer stating that endorsed draft bankruptcy petition will
be lodged on a specific date if settlement of matter is not performed
before;
- Have
an agreement with a Trustee that he acts as the Trustee in the
petition; and
- When
petition is granted, a third party retainer is forwarded to Trustee.
What
Assets cannot be Seized by Unsecured Creditors
Unsecured creditors,
when realizing on security pursuant to a judgement, and not security held,
cannot seize certain assets protected by provincial or territorial law.
The assets protected from seizure vary with the province or territory.
The
assets protected from seizure, are the same assets protected in the event
of a bankruptcy and are listed by jurisdiction at this site.
Bankruptcy
and Proposals Filed, Pursuant to the Bankruptcy and Insolvency Act,
Stays or Stops all Collection Actions
By law, all actions
against a bankrupt must cease once the documents are filed. This does
not apply to secured creditors such as banks holding, for example, a lien
on a car.
It does apply
to a landlord who is in the process of a rent distraint. It also, in the
case of filing a Proposal, pursuant to
the Bankruptcy and Insolvency Act, prevents a secured creditor
from realizing on his security until the proposal has been dealt with.
Funds in court
seized by a creditor pursuant to a garnishment, after judgement, will
be taken by the Trustee.
Links
to More Information
Filing
Small Claims Actions Online
Personal
Property Security Acts
Personal
Property Security Acts (PPSA) are registries
set up in certain provinces (Ontario, New Brunswick, Nova Scotia, Saskatchewan,
British Columbia, Newfoundland, Northwest Territories, Manitoba and Yukon),
at which secured creditors register the security interest the have in
assets of the company or person they lent money to.
Registration
serves as a public notice that the interest exists against the collateral.
PPSA's
do not provide for registration of all secured assets. For example, the
BC registry does not accept builders or warehousemen liens, judgments,
real property mortgages, or motor vehicle ownership.
Federal
PPSA
BC
PPSA
Manitoba
Personal Property Registry
NB
Personal Property Registry
Newfoundland
PPSA
NS
Personal Property Registry
Northwest
Territories PPSA
Ontario
Personal Property Registry
Ontario
PPSA
Saskatchewan
PPSA |
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